A leader is truly tested when they have to navigate their people through difficult times. Many leaders are successfully navigating the challenges COVID-19 are presenting. But what attributes do they have in common and what can we learn from them? In this blog, we also explore how you can use technology to recruit for these types of leaders.
Leading with empathy and honesty
We all know these are challenging times, so it’s even more important to be supportive and transparent to your team. Although it’s important to stay positive, lying can affect our relationships with others. This study shows it impairs our ability to read emotions. Long term this may affect a leader’s ability to make the right decisions surrounding the team’s dynamic or morale.
Research has also found a link between empathy and job performance, by being empathetic towards your team it allows them to feel supported, so they can thrive in their job. Because your employees are navigating uncertainty in their own lives, it’s important to acknowledge that they might be feeling anxious, and concerned for both their personal and family’s health. As a leader, it’s important to check in with your employees and make sure they have access to the resources they need so they can fulfil their potential.
New Zealand’s Prime Minister Jacinda Ardern is a strong example of this type of leadership. Her regular Facebook live streams allow her to keep her country updated and have an organic and down to earth approach.
These attributes are part of emotional intelligence, a highly sought after trait. But how can you identify emotional intelligence in future leaders?
You can measure a person’s emotional intelligence through our scientifically backed assessment. You can simply add this game into your application process, enabling you to confidently recruit a candidate with high emotional intelligence.
There have been many rapid shifts this year for companies. At the start of the year, businesses had to quickly deploy their employees to work remotely. Agile leaders were able to establish new communication channels, tools and methods to maintain a sense of community in the company.
When Andrew Young, a managing director of Accenture’s Talent and Organisation/Human Potential practice, spoke to Wired he commented that: “In fast-changing conditions, agility really matters. You need to respond quickly, but you also need to have a stable core of leadership and talent and culture. To deal with the challenges going on outside the organisation you need to make changes inside. It is a bit like trying to get your bike pedals moving while not falling off the bike.”
The ongoing changes of COVID-19 and new technology mean that it will be essential for high performing future leaders to possess this trait.
Valuing their people
The beginning of the year was an especially uncertain time for businesses. But organisations used their most valuable asset to thrive – their people. Without them generating ideas and juggling childcare with Zoom meetings, it wouldn’t have been possible. During this time leaders need to show employees that they are valued, but how can technology help with this?
In order to value your people, you need to understand them. Our Culture Fit tool identifies the attributes your employees share so you can understand your culture and recruit people who also share these traits. This data will allow your leaders to understand how to engage their team. For example, if our Culture Fit tool identifies that your employees are goal-oriented, you can motivate them by creating targets for them to meet.
COVID-19’s rapid changes that have challenged leaders globally. However, it has also highlighted the attributes leaders need currently and in the future. If you would like to discuss how we can help you recruit your future leaders contact us today.